Frequently Asked Question

Find quick answers for remarketing platforms and car dealers. This page covers onboarding and KYC, bidding, payments and logistics, data coverage and GDPR, pricing, and timelines. If you don’t see your question, contact us or book an intro call—platforms can request a sample dealer list, and dealers can join the waitlist for free onboarding support.

1. How do I get access to cars?

Tell us your segments and countries; we’ll match you to the right platforms and help with registration/KYC. You bid and buy directly on the platform.

2. Do I have to pay you?

No. Our service is free for dealers—remarketing platforms pay us. You only pay the platform’s fees and the vehicle price.

3. What documents do I need for KYC?

Typically company registration, VAT/tax number, dealer license (where required), director ID, proof of address, and bank details. We’ll share a simple checklist and guide you.

4. Which platforms do you support?

We work with leading European remarketing platforms (fleet, leasing, corporate, and salvage). Tell us your segments and countries, and we’ll recommend the best fit and guide your registration.

5. Are you independent or tied to one platform?

We’re independent. We work with multiple European remarketing platforms and recommend the best fit for your segments and countries. Our support for dealers remains free—platforms pay us.

6. What’s included in your Data Intelligence?

Verified dealer profiles with company details, decision‑makers, contacts, segment focus (EV/PHEV, ICE, LCV, damaged/export), buying capacity, and country compliance checks. Delivered in quality tiers: Core, Active, Prime.

7. Is your data GDPR‑compliant, and can you sign a DPA?

Yes. We operate GDPR‑first with documented data flows and opt‑out handling, and we can sign a DPA on request.

8. What do you need from us to start?

A point of contact, target markets/segments, sample inventory links, and data/privacy alignment (DPA if needed). Contact us for a data pilot.

9. Can we start with a pilot and see a sample dealer list?

Yes. We can share a redacted sample dealer list within 48 hours and run a 30–60 day pilot with clear KPIs (registrations, activation to first buy, bidding intensity, days‑to‑sale, and price uplift).

10. Do you offer guarantees?

We don’t guarantee auction outcomes or prices, but we do guarantee delivery and quality: GDPR‑compliant data, 95%+ contact accuracy at delivery (free replacements for bounces/invalids), and pilot KPIs (e.g., registrations/activations) with make‑goods or extended outreach if targets are missed. All SLAs and guarantees are defined in a short pilot SOW.

If you can't find what you're looking for, feel free to Contact us directly—we're always happy to assist!